Submit a Repair Request

Report maintenance issues and we'll handle them promptly.

How Repairs Work

When something needs fixing, submit a request through your portal. Our team coordinates with trusted local vendors to get it resolved quickly.

  • Submit your request online 24/7
  • Our team reviews and schedules within 24 hours
  • Trusted, vetted NYC vendors handle the work
  • You're updated at every step
  • Emergency repairs get priority response

Emergency? For urgent issues like flooding, gas leaks, or no heat, call us immediately.

Submit a Request

Log in to your tenant portal to submit a maintenance request.

Log In to Portal